Refund & Return Policy

How to Return an Item:

1. Contact Us:
Email our customer service team at info@blueoasisfilter.com to initiate a return. Please include your order number and the reason for the return.

2. Return Authorization:
Once your return request is approved, we will provide you with a Return Authorization number (RA#) and instructions on how to return the item.

3. Packaging:
Please ensure the item is returned in its original packaging and in the same condition as you received it.

4. Return Shipping:
You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return is received.

5. Refund or Exchange:
Once we receive your return, we will inspect the item and process your refund or exchange. Refunds will be issued to the original form of payment.