Return Policy:
We want you to be completely satisfied with your purchase from Blue Oasis. If for any reason you are not happy with your purchase, you may return it within 14 days of delivery for a refund or exchange.
How to Return an Item:
Contact Us:
Email our customer service team at info@blueoasisfilter.com to initiate a return. Please include your order number and the reason for the return.
Return Authorization:
Once your return request is approved, we will provide you with a return authorization number (RA#) and instructions on how to return the item.
Packaging:
Please ensure the item is in its original packaging and in the same condition as you received it.
Return Shipping:
You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return is received.
Refund or Exchange:
Once we receive your return, we will inspect the item and process your refund or exchange. Refunds will be issued to the original form of payment.
Exceptions:
- Used or damaged items are not eligible for return.
- Shipping charges are non-refundable.
Contact Us:
If you have any questions about our return policy, please contact our customer service team at info@blueoasisfilter.com
